For higher education
AI training for higher ed administration
Registrar, student services, HR and advancement offices are asked to do more with the same people. We help campus teams practice AI on simulations of their own processes, then improve the real ones in a way that fits shared governance and protects students.
What we hear
The pressure on your teams
- Offices field the same questions and paperwork every term.
- Faculty and staff use AI unevenly, often without guidance.
- Leaders want productivity without risking student trust.
How the simulation works here
Your staff practice on a simulated transfer-credit request from a fictional student, with realistic transcripts and exceptions. FERPA-protected records never enter the exercise.
Where we would start
Processes that pay off first
Examples from the work your teams do every week. We choose one together on the first call.
- Routine student service inquiries
- HR onboarding for new faculty and staff
- Event and advancement follow-up
- Internal reporting rebuilt by hand each term
Our boundary
We never put student records into an exercise. FERPA and your campus policies set the limits.
Questions
What leaders ask us
Who teaches this?
A Lean Six Sigma Black Belt and a philosopher who teaches at the City University of New York, so the method holds up to faculty scrutiny.
How does this fit shared governance?
We start with one office and one process, document what stays human, and share results openly so governance bodies can see the evidence.
Can faculty take part?
Yes. Teaching and assessment are workflows too, though we usually begin with administrative offices.
Where we have done this
Experience behind the method
- Process improvement programs built inside large public school systems
- Faculty experience at the City University of New York
- A national education fund investing in more than 200 school networks
After you book
What happens next
01
Listening call
20 minutes on what you are working through and which process hurts most.
02
One-page proposal
Scope, dates and price in plain language, with purchase order details.
03
Your simulation
We build practice scenarios from the shape of your process, with fictional data.
04
The session
Your team practices, decides what stays human, builds and measures.
05
Thirty-day check
We look at the numbers together and agree what comes next.
Tell us which process hurts most
A 20-minute listening call, no pitch.